Automation is closer than you think — Part III

  1. Each new technology requires its own subject matter experts. That translates to additional program costs. Do your ROI calculations support more technical resources?
  2. In a multi-technology environment, you have to implement ways for each technology to work with the other technologies. This, too, requires time and resources. And, once implemented, the “interfaces” are technical debt that you will need to maintain and support.

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